CRM and Front-office systems
We have extensive experience in customizing and implementing Oracle Siebel CRM Sales, Customer service and Marketing modules with a particular focus on front-office solutions for financial services industry.
We provide end-to-end consulting, implementation and custom development services for Oracle Siebel CRM:
- Installation, Customization and Configuration
- Data Migration
- Integration
- Custom Development
- Business Intelligence and Reporting
- End-user Training
- Application Support
- CRM Upgrade
We also offer out-of-box solutions for financial services industry:
- Customer profile (Customer Information File) management functionality
- Opportunity management and product origination (CASA, Term Deposits, Consumer and Corporate Loans)
- Call center and telemarketing automation
- Activity planning for customer managers
- Campaign management automation for branches, call center and electronic channels
Our clients
